State Farm® Insurance Agent Rich Voci

"I had a great experience with State Farm! About three years ago, they offered me a quote, but I ended up forgetting about it. This year, they reached back out and reminded me that I could get another quote, and I’m glad they did because they were able to offer me a really good deal.

Margaret, was especially helpful throughout the entire process. She took care of everything and made switching from my previous insurance to State Farm incredibly easy and stress-free. She made sure I was getting a good deal and was always reliable, responsive, and quick to reply whenever I had a question.

I really appreciate the time and effort Margaret put into helping me. Overall, I had a smooth and positive experience with State Farm, and I would definitely recommend them to anyone looking for reliable insurance and great customer service."

"My family and I have been with Statefarm/ Rich Voci office for many years. They are awesome!! Lisa Martel takes care of all our needs, very responsive and caring. I wish I could give them more than 5 stars"

"Lisa at the office has always been super helpful with all my polices. She is quick to respond and always friendly. Would recommend !"

"All I do now is wait patiently for someone to bring up insurance in casual conversation so I can tell them "I got a guy". I tell them how my guy saved me $80 a month. How my guy never let a week go by without checking in. How my guy switched me over painlessly without so much as a single hiccup.

Margaret, my guy, you are an absolute angel and without you my Amazon cart would be sad and empty this month. Thank you for all the extra cash I can now spend frivolously.

Rich, buddy, we need to talk about Margaret's lunch. Be as generous to her with it as she was to me with her knowledge, time, commitment and patience. She made me a lifer at your office, I'm thinking at least Proietti's but I'll let your imagination take it from there."

"I have been a loyal customer of this insurance company for thirty years, and I can confidently say it is the absolute best office around. Whenever I need assistance, Lisa and Michelle are always my go-to team—and they deserve a medal for how much they put up with me, considering how often I touch base! Yet, no matter how many times I call, they are always incredibly patient and helpful. For anyone looking for top-notch insurance, true stability, and absolute comfort, this is the place to go. They consistently provide exceptional care and total reliability."

"Great Staff, extremely knowledgeable, quick responses, and very friendly. Lisa is excellent with the explanations of policies and very responsive."

"Excellent customer service."

"I have been with State Farm for 35+ years and they have always taken care of my car and home insurance needs through Rich Voci’s office. Lisa Martel has been my #1 favorite representative there for as long as I can remember. I recently had some questions about my home owner’s insurance that I was concerned about. Lisa immediately went above and beyond to make sure that all of my worries were resolved. She is truly kind, friendly, quick, and efficient and her customer service skills are stellar! Lisa is phenomenal and I highly recommend the Rich Voci agency to anyone with insurance needs."

"Margaret was great! Very friendly and helpful, answered all my questions."

"Margaret took care of switching me over to State Farm for my car and home. Very patient and courteous. Easy to talk to. Took care of canceling my previous policies. Almost made insurance easy. Highly recommend."

"I have had this agency for many years. They have always come through. I recently worked with Margaret Torres who provided amazing service. In this day and age when customer service is touch and go, she went above and beyond. She was patient, courteous, and prompt. She made the process easy and answered questions professionally and with clarity. I look forward to work with her and the entire State Farm family in the future."

"I saved almost 1500 a year by switching to Allstate. Margaret took care of all the details every step of the way and was avaliable any time I had a question or needed anything."

"It was an absolute pleasure having Lisa expedite my coverage from Gieco to State Farm. I highly recommend Rich Voci for all your insurance needs."

"I can not say enough good things about this office. Any issue we've ever had whether it be filing a claim or understanding a policy they have gone out of their way to help us, above and beyond. In a world where customer service is lacking in so many areas, they set the bar for how people should be treated. In particularly, Michelle, in the office is incredibly personable and empathetic. She has always made us feel like we were friends, not customers and has taken care of us as such. Even in dealing with a personal issue that turned our lives upside down, she did everything to help us navigate circumstances and then personally reached out to make sure we were ok and check in. You definitely get what you pay for with this office and I am incredibly thankful for the service that they provide, our lives have been very stressful over the last year and they have done everything they can to take some of it off our plate. LOVE OUR AGENT'S OFFICE!"

"Outstanding service! I was hesitant to change from my previous provider however Lisa followed up with me for almost a year asking if I would like to see updated quotes and saved me thousands on both home and auto!!! Extremely personable, friendly, and honest. When you call in, you immediately get the call answered by a happy voice- not a robot!! It’s nice to see a local business that cares about what’s best for the customer and continue to provide world class service- thank you!!"

"They are the absolute best! Always so helpful! I have been with them for almost 40 years!"

"I was having an issue with another insurance carrier . So I decided to reach out to Rich Voci and his team. I spoke with Margaret Torres , she was great!! We talked through what my family and I needed and she made things really clear and easy to understand. I am glad I made the carrier change!! Thanks to Rich Voci and especially Margaret Torres for her assistance!!

James D Johnson"

"Rich Voci's office always provides great customer service and is always available to answer any questions I have. I really appreciated the recent review of all my policy's. I highly recommend Rich's team."

"I called and needed help getting a renter’s policy. The help I received was polite, knowledgeable, and timely. Thank you. Katie Nau."

"Great customer service, very easy to work with! Staff is very helpful and easy to get a hold of."

"Great service, quick response time. Highly recommend this office!"

"Margaret was very helpful in explaining my policies and helping me get any discounts I can! She always replied right away to emails and sent me info right away. Excellent customer service!"

"There claims department is a horrible mess my 2019 Nissan Sentra was in a deer accident 03/29/2024 was towed to Gerber collision a couple days later and ever since then it’s been estimate pending ever since then and called claims department several times with no response directly to voicemail every time I try to call my claims person ,after this episode I’m using a different insurance company ."

"Margaret was very patient with me on the phone and in email, explaining the rates and things that come with the plan!"

"Very helpful with payments and required paperwork after policy is obtained. Office staff is very helpful"